Plans and Pricing
Compare pricing of Sprinklr vs Compare with the following detailed pricing plan info. Sprinklr comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Sprinklr and Zendesk for better insights.
Features
Compare between Sprinklr and Zendesk on their key features and functionalities to pick the right one for your business.
- Social media publishing and scheduling across 30+ digital and social channels
- Unified Agent Console for managing customer interactions from one dashboard
- Social listening and competitive benchmarking (Sprinklr Insights)
- Omnichannel contact center with conversational IVR and quality management (Sprinklr Service)
- AI-powered Copilot for real-time conversational assistance
- AI Agents for automating repetitive customer service and workflow tasks
- Campaign orchestration and social advertising management (Sprinklr Marketing)
- Employee advocacy and content marketing tools
- Sentiment, intent, and urgency-based automatic message categorization
- Developer APIs and platform integrations via Sprinklr Developer Portal
- Omnichannel ticketing (email, chat, phone, social)
- AI agents for automated resolution
- Agent Copilot with AI-assisted replies
- Knowledge base and help center
- Workflow automation and macros
- Analytics dashboards and reporting
- Skills-based routing and IVR
- App Builder for custom apps
- Sandbox environment (Enterprise)
Additional Details
| Details | Sprinklr | Zendesk |
|---|---|---|
| Languages | English | english |
| Country | united states | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Phone, Live Support, Training, Tickets | Email, Phone, Live Support, Tickets, Training |
| Target Audience | enterprises, agencies | startups, smes, agencies, enterprises |
| Platforms | web app | web app |
| Subscription Plans | Yearly | Yearly |
| Deployment | cloud based | cloud based |