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Plivo IVR

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Pay as you go voice and messaging API platform for building custom IVR flows

  • Deployment Cloud Based
  • Starting price $10 free credit to start
  • Free trial Available
  • Best for Freelancers, Startups, SMEs

What is Plivo IVR?

Plivo is a cloud communications platform aimed at developers who want to build interactive voice response and call handling directly into their own applications using APIs and XML, rather than a preset phone system menu. It supports multi level, multi language IVR flows, DTMF and voice response gathering, and programmable call control such as transfers, recording, and conferencing, with client libraries for Python, Ruby, PHP, Node.js, Java, .NET, and Go.

Pricing is usage based rather than seat based. A self service account with $10 in free credit requires no commitment, while an Enterprise agreement starting at $1,000 per month adds premium support, expanded country coverage, and compliance features like HIPAA and SOC 2. Plivo suits startups and engineering teams building custom voice products rather than businesses wanting an out of the box call center.

Key Features of Plivo IVR

Plivo IVR lists 9 documented features, including Programmable Voice API for custom IVR call flows, Multi level, multi language IVR menus via XML and DTMF and voice response gathering. The list below covers what the product does rather than how it is marketed.

  • Programmable Voice API for custom IVR call flows
  • Multi level, multi language IVR menus via XML
  • DTMF and voice response gathering
  • SMS, MMS, and WhatsApp Business API
  • Voice AI agents with bundled telephony and transcription pricing
  • Client SDKs for Python, Ruby, PHP, Node.js, Java, .NET, Go
  • Global phone number provisioning across 190+ countries
  • SOC 2, GDPR, and HIPAA compliance options
  • Pay as you go and committed spend pricing

Plivo IVR Pricing

Plivo IVR lists 3 plans without published figures. Pricing is quoted on request.

Self Service (Pay As You Go)

$10 free credit to start

up to $2,500/month usage

No commitment, standard usage based rates, free basic support, covers US and India telephony plus global SMS/WhatsApp

Enterprise

$1,000/month

custom, annual contract

190+ country coverage, guided implementation, premium support, compliance features (BAA, HIPAA, SSO)

Voice usage rates

$0.0010/min outbound, $0.0028/min inbound

pay per minute

Voice AI agents billed at $0.04/min all inclusive, covering telephony, voice models, and transcription

Plivo IVR Specifications

Plivo IVR is available on web app. It offers an API and has a free trial.

Software Tagline :
Pay as you go voice and messaging API platform for building custom IVR flows
Deployment :
  • cloud based
Subscription Plan :
transaction
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
english
Target Audience :
  • freelancers
  • startups
  • smes
  • enterprises
Available Support :
  • email
  • live support
  • tickets
Integrations :
Zapier, Salesforce, HubSpot, MCP servers, REST APIs, WhatsApp Business Platform
Product Url :
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Plivo IVR Videos

Plivo IVR Screenshots

Alternatives

Other Interactive Voice Response (IVR) Software products listed on SocialAtoZ, each with its own pricing and feature detail to compare against Plivo IVR.

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Plivo IVR FAQs

No. Plivo's Self Service account is pay as you go with $10 in free credit and no commitment, so IVR and call costs are billed per minute rather than through a fixed monthly plan.

Yes, Plivo's IVR supports multi level menus configured in numerous languages for global deployments.

Enterprise agreements start at $1,000 per month and add coverage in 190+ countries, guided implementation, premium support, and compliance features such as HIPAA and SSO.

Yes, Plivo IVR flows are built using its Voice API and XML, so it requires developer resources rather than a drag and drop builder.