Info-Tech Research Group

Info-Tech Research Group is a research and advisory firm focused specifically on IT leadership, helping IT leaders build successful IT departments through extensive research and executive coaching. That narrower focus separates it from the broad technology-and-business analyst firms: the audience is the CIO and their leadership team rather than every function in an enterprise.

The deliverable that follows from that focus is the playbook. Info-Tech provides playbooks designed to get a department to results systematically, alongside advice and benchmarks. For an IT leader, the practical difference from conventional analyst research is between being told what the market is doing and being handed a method for running a specific piece of work.

The firm is direct about what it thinks is wrong with the alternatives. On its conferences it states that you do not need another unproductive conference, you need a path forward, and it promises keynote speakers who address what to do today rather than academic possibilities, in-conference workshops that leave attendees with usable outputs, industry roundtables with peers, and direct access to analysts and experts. Its LIVE event draws over 4,000 IT professionals.

Current research addresses the operational side of AI adoption, including building the operating discipline to turn AI demand into governed, measurable operations. One published line captures the firm's general stance well: your ITSM platform tells you what happened, it does not tell you what it means. Executive coaching runs alongside the research rather than being sold separately. A pricing page exists but rates are not published.